Machine Trade LLC respects your privacy. This policy outlines how we collect, use, and protect your information when you browse our website, request quotes, or place wholesale orders.
1. Information We Collect
Contact Details: Name, company name, corporate email address, phone/WhatsApp number, and business address.
Order & Trade Information: Product categories of interest, order volumes (LCL/FCL), delivery port details, Incoterms, and custom packaging or private label specifications.
Website Data: Technical details such as IP address, browser type, and browsing patterns collected via standard cookies to keep the website running efficiently.
2. How We Use Your Data
To prepare official price quotes, Proforma Invoices, and contract agreements.
To coordinate ocean container shipments, export documents, and customs clearance procedures.
To communicate directly regarding orders, sample requests, and product inquiries.
To improve website navigation and catalog performance.
3. Data Sharing We do not sell, rent, or trade your personal or business information. We only share details with third parties essential to completing your commercial transactions:
Logistics Providers: Freight forwarders, ocean shipping lines, and port handling agents.
Inspection & Compliance Bodies: Testing labs (such as SGS) when requested for pre-shipment quality verification.
Financial Services: Banking institutions processing wire transfers, letters of credit (L/C), or online payments.
4. International Data Transfers Because our operations span Pakistan (mining and extraction), Armenia (corporate headquarters), and Vietnam (logistics and warehousing), your information may be processed across our regional desks to fulfill orders. We maintain administrative and security measures to protect your data during these transfers.
5. Cookies We use basic session cookies to manage site functionality, preserve quote inquiries, and evaluate web traffic. You can adjust your browser settings to decline cookies, though some form features may not function as intended.
6. Your Rights You have the right to request a copy of the personal information we hold about you, request corrections to outdated details, or ask for your contact information to be removed from our marketing records. Certain transaction and customs records must be retained to meet statutory international trade requirements.
7. Contact Us For any privacy questions or requests regarding your stored data, reach out to our team:
Company: Machine Trade LLC
Corporate Office: 0025, 1 Charents St, Of 522, Yerevan, Armenia
